Support
At ShinyWilds Casino, your gaming experience matters to us. Our dedicated support team stands ready to assist with any questions or concerns you might have while enjoying our extensive selection of games from providers like NetEnt, Pragmatic Play, and Evolution Gaming.
Multiple Ways to Reach Us
Our friendly support specialists are available through several convenient channels:
- Live Chat : Connect instantly with our team through our website's chat function for the fastest response. Our agents typically reply within 60 seconds.
- Email Support : Send detailed inquiries to support@shinywilds.com and receive comprehensive answers within 24 hours.
- Comprehensive FAQ Section : Find immediate answers to common questions about accounts, bonuses, payments, and gameplay in our detailed help center.
24/7 Assistance
We understand that gaming happens around the clock. That's why our customer service team operates 24 hours a day, 7 days a week, 365 days a year. Whether you're playing at dawn or midnight, our experts are always available to help.
Expert Help With All Aspects of Your Experience
Our multilingual support team can assist with:
- Account management and verification
- Deposits and withdrawals using any of our payment methods, from Visa and MasterCard to Bitcoin and Ethereum
- Questions about our welcome bonus package of up to €2000 + 150 Free Spins
- Technical issues with any of our 40+ software providers' games
- Responsible gaming tools and settings
Committed to Resolution
Every question deserves an answer, and every issue needs a solution. Our support specialists are thoroughly trained in all aspects of ShinyWilds Casino operations and empowered to resolve your concerns efficiently and effectively.
We don't just answer questions—we solve problems. Our team takes ownership of your inquiries until they're fully resolved to your satisfaction.
Your Feedback Matters
We continuously improve our services based on your input. After each support interaction, you'll have the opportunity to rate your experience and provide feedback, helping us serve you better.
Contact our support team today and discover the ShinyWilds difference—where every player is valued and every question is important.